About UDBET

UDBET, one of the companies legally licensed in Costa Rica, is recognised as the most reliable, the most qualified, and the most prestigious bookmaker. UDBET’s objective is to create a high-quality entertainment playground and to be the most diversified playground in the online gaming market. We aim to bring players reasonable and exciting choices, the most enthusiastic, the most convenient, and the quickest customer service. The online gaming market is increasingly vibrant and robust. Network security is the biggest player concern, in addition to the diversity of games. Being a part of UDBET, the players might eliminate these concerns since we established one Network Security Centre to guarantee their network security. Moreover, GEO TRUST acknowledges and issues UDBET with the most secure website certificate. UDBET encodes all players’ information to ensure their privacy.

Honesty UDBet

Honesty is the first and the most crucial element in establishing UDBET’s reputation. As a professional international online game bookmaker, we commit to providing our players with the safest, most honest, and most equal services.

Diversity of Games UDbet

In addition to a wide variety of sports games, we supply computer games, virtual games and Poker. We carefully select a range of enjoyable online games to please our players. Our young, dedicated, 24/7 customer service team serves the players. We commit to the truthfulness of game results.

Promotions

Once playing with UDBET, players can enjoy unexpected promotions every day, even though they are new players or loyal members, so each player can win a great victory.

 

Customer Service UDbet

Among online gaming markets with severe competition, UDBET is always the only choice for many players. Besides brand-new and exciting entertainment products, we also offer our players the most professional, dedicated, convenient, and quickest services.

The 24/7 customer service team is trained strictly with professionalism, friendliness, and devotion to bring our customers comfort, such as home entertainment.

Multi-channel interaction: our customer service always gets ready to support players in time via a variety of communications

Our attractive promotion always brings our player’s surprise and unexpectedness.

 

Players’ Responsibility UDbet

UDBET actively promotes gaming under tight control. Thus, players are required to comply with our basic rules as the following:

We prohibit players under the age of 18 from joining online gaming. Participants must be at least 18 years old to engage in any gambling activities.

Players should gamble within the available budget under tight control.

Account and Security

All bank transactions and online payments of our players, which International Financial Organizations processes, are always safe and secure (Data Encryption Standard SSL 128 bit). Each player is provided with only one (1) ID and password, encoded by the most advanced encryption method, to be sure all players’ funds are safe and secure. Our company ensures we bring the most honest and safest services to the players through our 24/7 customer service support. Players are always safe to sign in and play in our system. We are committed not to disclosing players’ information to third parties (including the government).

Responsible Gaming

You may choose to exclude yourself from playing any Games on our Website. You may:

– Set a limit on the amount you may wager within a specified period;

– Then, Set a limit on the losses you may incur within a period;

– Set a limit on the amount of time you may play within one session;

– Exclude yourself from playing for a definite or indefinite period.

1.1

To impose limits on your gaming, email your local customer service at the address https://www.UDBETph.com. Include the statement, “I want to be excluded from https://www.UDBETph.com”. Alternatively, visit https://www.UDBETph.com and click on “Responsible Gaming”. Self-exclusion will take immediate effect after the customer service representative receives your request.

1.2

If you choose to exclude yourself indefinitely, your account will be closed, and you will be barred from re-registering on our Website.

1.3

When setting up your Member Account, you may be imposed limits on your play. You can only deposit and play with the amount pre-set for the following seven days. You cannot raise your limit during a running week but increase the maximum stake for the following week.

1.4

Should you opt for self-exclusion in the manners contemplated above, then you will not be able to reverse this position for at least seven days, after which you will be able to send an email to the same email address to re-activate your access to our Games and re-activate your Member Account.

Deposits

To join in gambling at UDBET, players must deposit into our bank accounts by simple steps below

Deposit via local banks

To deposit via local banks, the players should follow four steps

• · Step 1: They must contact our 24/7 customer service for our bank account numbers.
• · Step 2: They deposit into our provided accounts
• · Step 3: Confirmation:

1. · Firstly, the players are required to sign in on UDBET.com.
2. · After signing in, click the “cashier” section.
3. · Click the “transfer” section in the transfer method option list.
4. · Then, click “local bank transfer method”, fill in all required information from our website and click “Finish”.
5. · After that, the players are sent a transaction code by our system ( Notice: This code is not evidence that the players transfer money until UDBET confirms their deposits)

• · Step 4: After finishing all information, the players are requested to send their receipt to our email at [email protected]

Attention:

Players’ deposits via banks shall be credited right away after they are received in the bank.

Withdrawals

Withdrawal via local banks

1. Please click ” local bank transfer method” below” withdraw” menu. Afterwards, you fill in the withdrawal amount and all information about the local bank you would like to receive as the following

2. – Beneficiary’s name

3. – Bank account number

4. – Bank name

Please refer to FAQs for more details about the withdrawal procedure

FAQs

Q1: What are the strengths of UDBET?

-> UDBET is proud to be the first prestige online gaming website in the Asian market. Our company provides a lot of exciting gaming products such as Sports, Live casino, slot games, etc, especially online horse racing and online cock-fighting. UDBET promptly processes players’ deposit and withdrawal transactions. Additionally, our 24/7 professional customer service team supports players at all times.

Q2: Is it safe to join the UDBET website?

-> All information about our players is secured by our system abroad. In addition, we also request our banks, transfer agents, and credit card institution partners to ensure our players’ information for their transactions. All their deposits are considered commercial accounts and not transferred to others.

Q3: What is the legal age limit for joining UDBET?

-> The legal age limit to join UDBET is over 18.

Q4: Is it compulsory to register with the actual name at UDBET?

-> For security reasons, players must register accounts whose names match their bank account name. Hence, all deposit and withdrawal transactions must be submitted using their correct names.

Q5: What should I do if I forget the password of the UDBET account?

-> Please enter the UDBET website, then click on “forget password”, fill in the complete, correct information: user and registered email, then click “OK”. Our system will send your email a temporary password to sign in. After signing in successfully, you may change your password and use the newest password to sign in later.

Q6: Is online gaming legal?

-> In some countries or regions, there are no laws against playing online gaming. In this case, you are required to comply with your local laws. Should you have any queries, kindly consult law advisors in your residence for more information. Our company shall not take liability for those who violate their local laws.

Q7: May I use a credit card whose owner’s name is not mine?

-> You are advised to use your credit card to make a deposit.

Q8: Do I pay service charges when I deposit or withdraw?

-> Depending on your chosen method, You may pay a small service charge. For this charge, kindly contact your banks for more information. There is free-of-charge processing from your accounts at UDBET, whereas there are some service processing charges by banks, credit card institutions, or electronic wallets you choose. You may check the table of service charges at banks where you make a deposit or withdrawal. UDBET does not receive any charges from your transactions.

Q9: What documents are requested to make a withdrawal at UDBET?

Withdrawal via local banks

To make a withdrawal quickly at UDBET via local banks, players must provide us with their enclosed documents below

– A copy of their ID card with a clear photo.

– One copy of their bank account number.

– A copy of debit/credit card ( including front side and back side)

First-time withdrawal.

For the first-time withdrawal, to ensure safety by the withdrawal privacy policy of UDBET, players are requested to provide our company with some necessary information. After that, the players must wait for our confirmation with our financial department for three office working days.

All above documents must be sent to our email at [email protected]

Jili Pagcor referred to all the information.